Lightscape

What is the Lightscape experience?

Visitors to Lightscape make their way along a winding trail through BBG’s landscape, awash in artistic lighting design. Along the way, they’ll encounter monumental lighted sculptures, colorful effects on BBG’s trees, architecture, and water features, and site-specific music and sound.

The trail begins at the Visitor Center and exits at the Eastern Parkway entrance. Ticket times are staggered so groups can comfortably stroll the trail with family and friends.

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Can I explore the Garden on my own?

Only the trail itself is open to evening visitors. There are points along the trail where visitors can spread out, grab a treat or hot drink, or stop for great photo ops.

Is it accessible to individuals with disabilities?

The trail paths are wheelchair accessible. There are some lighting sequences that have flashing lights contained within them; however, there is no strobe lighting. Individuals who will be accompanied by personal care assistants may contact customer service for accommodation. One evening each month, special Quiet Hours are offered for adults and children with disabilities or sensory sensitivity who would like to experience Lightscape without the usual high volume of people.

If I visit during the day, can I stay into the evening?

No, the Garden will close each day at 3:30 p.m. during the run of this event. Only individuals with Lightscape tickets will be admitted in the evenings.

How late does it run?

The last entry time for Lightscape is 8:30 p.m. and the show closes nightly at 9:30 p.m.

Can I purchase a ticket by phone?

Visitors who are unable to use the online ticketing module, or who are coming in groups of more than 10, can reserve tickets by calling ShowClix weekdays from 10 a.m. to 6 p.m. at 888-850-8718.

How do I get my member discount?

Sign in to the ticketing site as a member, just as you do for admission tickets. Members may also purchase full-price tickets for guests beyond the number included in their membership level. There are no corporate member discounts for this event.

If my plans change, can I transfer my ticket to another date?

Exchanges are subject to availability and allowed without charge through November 15, 2021. After November 15, there is a $10 exchange fee per order. Please contact Showclix (888-850-8718 or [email protected], Monday–Friday, 10 a.m.–6 p.m.) to choose a new visit date. On weekends, you can chat or open a support case on the Showclix support site from 10 a.m.–6 p.m. There are no refunds.

What happens if the weather turns bad after we buy tickets?

Lightscape takes place in all weather, but, of course, if a weather event presents a risk to safety, the Garden may decide to cancel the evening. If so, you will be notified about the cancellation and the rebooking process via email before 2 p.m. the day of your visit.

How should I dress?

This is an outdoor event, so please come prepared for the elements by wearing appropriate footwear and dressing warmly. Umbrellas are allowed on the trail, we just ask that you are courteous of others when using.

When should I arrive?

Our goal is to speed admission by staggering ticket sales, although there may still be a short wait at the entrance. Your entry window is the 15 minutes following the time printed on your tickets. Please do not arrive more than 15 minutes early.

How much time should we allow?

That depends on your pace and how often you stop. However, as a general rule, you should allow about an hour to 90 minutes.

Is there parking?

Yes, attended parking (for a fee) is available at 900 Washington Avenue. Parking is limited, so we encourage visitors to take public transportation if they are able. Learn more about directions and parking.

Are there places to eat?

Concessions selling hot drinks and light fare are available along the route (think: roast-your-own s’mores!). Please have your credit card ready, as most are cashless concessions. Feel free to browse the menus online in advance of your visit. Outside food and drink are not permitted.

Are there places to shop?

The Garden Shop is open in the Visitor Center.

Can I take pictures?

Absolutely. However, tripods, drones, and commercial photography are not allowed. Please share your photos on social media using #BBGLightscape.

Are strollers allowed?

Yes, strollers are allowed. Please leave scooters and bikes at home.

Can I bring my pet?

No pets or emotional support animals are allowed. Service animals as defined by the ADA are always permitted.